As a result of -----
-----, customers will only be able to view and track their own requests using the Customer Portal. JSD-62
Using the feature proposed in -----
-----, it will be possible for customers to manually add request participants. However, it may be common for customers of a particular logical group (eg. organisation) to need to be granted default access view requests made by others from the same organisation. JSD-269
Users from the same organisation should be able view, search and comment on requests. Users from different organisations should not be able to view each others' requests.