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  1. Jira Service Management Cloud
  2. JSDCLOUD-25

Multilanguage support for non static text

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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

    Description

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Atlassian update as of 17th May 2017

      Hi all,

      We've recently made it possible to add multiple languages for your portal and have resolved this issue.

      Check out the new "Language Support" section to manage translations for both the customer portal and email notifications. Read more about it here.

      Thanks again for your help in tackling this problem.

      Cheers,

      JIRA Service Desk Team

       

      Atlassian update as of 16th November 2016

      Hi all,

      Thanks for all your comments. There's certainly a lot of interest behind this feature!

      We would love to hear more from you on how your team shall add and maintain multiple languages on the portal. Understanding this will help us make the right thing that fits your needs perfectly.

      If you would like to help out, please take 2 minutes to answer these questions - https://jsd-beta.typeform.com/to/VS5QKT.

      Cheers,
      JIRA Service Desk Team

       

      It will be very useful to support multi language. On Customer Portal, request details in addition, field labels and descriptions could be displayed in the user's preferred language.

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        Issue Links

          has a derivative of

          Bug - A problem which impairs or prevents the functions of the product. JSDCLOUD-1937 Changing the system language in JIRA does not translate everything on a Service Desk portal.

          • Low - Low priority issues
          • Closed
          is duplicated by

          Suggestion - JSDCLOUD-56 Add internationalisation i18n to JIRA Servcice Desk - In app translation

          • Closed

          Suggestion - JSDCLOUD-189 Ability to translate the customer portal forms in multiple languages

          • Closed
          is related to

          Suggestion - JSDSERVER-25 Multilanguage support for non static text

          • Closed
          mentioned in

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              Unassigned Unassigned
              atlassian155 Kerem Caglar [Solveka]
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              Dates

                Created:
                Updated:
                Resolved: