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  1. Jira Service Management Cloud
  2. JSDCLOUD-2240

Downloadable Attachment on the Request Form

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    Description

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      As a Service Desk Administrator, I would like to add a form as an attachment, where I would need my customer to fill in, and attach it back into the ticket.

      Having a read-only Custom Field URL field or this functionality itself into the Request Form will help me to achieve this use case.

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          is related to

          Suggestion - JSDSERVER-2240 Downloadable Attachment on the Request Form

          • Closed
          relates to

          Suggestion - JSDCLOUD-86 Several picker field types can't be added to a request type

          • Future Consideration

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              Unassigned Unassigned
              dwatania@atlassian.com Daniel Watania (Inactive)
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