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  1. Jira Service Management Cloud
  2. JSDCLOUD-2113

As an user, I'd like to search KB article based on other fields besides Summary

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      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Currently when creation a request, KB articles are only searched based on the Summary field.

      It would be great if we could have the search being done based on other fields from the Create Request screen, like a Select List custom field for example.

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            [JSDCLOUD-2113] As an user, I'd like to search KB article based on other fields besides Summary

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              Unassigned Unassigned
              malmeida Marcus Silveira
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                Created:
                Updated: