Include request history in customer notifications

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Hello all,

As always, thank you for your feedback, votes, and following on this issue.

We have noticed an increase in activity here and wanted to provide an update.

We have heard you loud and clear, and we are increasing our investment in email and notifications. We are in the process of onboarding a dedicated team whose first focus will be some inbound mail issues, most notably JSDCLOUD-2373.

This issue will be on the backlog (including a handful of others). We will share more details as soon as our plans are firmed up. Realistically we don’t expect this work to commence for at least 2 - 3 months.

We appreciate your patience, and look forward to working with you as we solve these important issues.

Cheers,

Ben.