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  1. Jira Service Management Cloud
  2. JSDCLOUD-1847

Ability to share Service Desk Automation rules between Service Desks

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    • Suggestion
    • Resolution: Fixed
    • Automation
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    Description

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      We have a number of Service Desks, some of which use a common workflow and essentially behave in the same way.

      It would be great if it was possible to either share or import Automation rules from a different service desk, as in our setup most of the rules will apply to most of our desks, and making them from scratch each time is time consuming and could be a maintenance nightmare if we ever need to modify the rule.

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              Unassigned Unassigned
              6c8e2aa384e8 Oliver
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