• Icon: Suggestion Suggestion
    • Resolution: Fixed
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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      We currently use a system that allows our help desk to assign to a group (networking, servers, etc.). I'd like to have this ability in JSD.

            [JSDCLOUD-1805] Add the ability for collaborator groups

            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3442814 ] New: JAC Suggestion Workflow 3 [ 3694646 ]
            Status Original: RESOLVED [ 5 ] New: Closed [ 6 ]
            Monique Khairuliana (Inactive) made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2318661 ] New: JAC Suggestion Workflow [ 3442814 ]
            Status Original: Closed [ 6 ] New: Resolved [ 5 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 2050713 ] New: JSD Suggestion Workflow - TEMP [ 2318661 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2045736 ] New: JSD Suggestion Workflow [ 2050713 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 1873323 ] New: JSD Suggestion Workflow - TEMP [ 2045736 ]
            jonah (Inactive) made changes -
            Description Original: We currently use a system that allows our help desk to assign to a group (networking, servers, etc.). I'd like to have this ability in JSD. New: {panel:bgColor=#e7f4fa}
              *NOTE:* This suggestion is for *JIRA Service Desk Cloud*. Using *JIRA Service Desk Server*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JSDSERVER-1805].
              {panel}

            We currently use a system that allows our help desk to assign to a group (networking, servers, etc.). I'd like to have this ability in JSD.
            jonah (Inactive) made changes -
            Link New: This issue is related to JSDSERVER-1805 [ JSDSERVER-1805 ]
            vkharisma made changes -
            Project Import New: Sun Apr 02 00:24:18 UTC 2017 [ 1491092658763 ]
            Owen made changes -
            Workflow Original: TTT: Simple Issue Tracking Workflow [ 854592 ] New: JSD Suggestion Workflow [ 1280161 ]
            Status Original: Done [ 10044 ] New: Closed [ 6 ]
            vwong made changes -
            Resolution New: Fixed [ 1 ]
            Status Original: To Do [ 10071 ] New: Done [ 10044 ]

              Unassigned Unassigned
              aa6f65342de0 Justin Dybedahl
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                Created:
                Updated:
                Resolved: