URL field not validating when entering an incorrect URL address in Jira Service Management upon work item creation.

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    • 1
    • Severity 3 - Minor

      Issue Summary

      URL field not validating when entering an incorrect URL address in Jira upon work item creation.

      Steps to Reproduce

      1. Create a ticket from work item view or customer portal
      2. Enter an invalid URL, for example "hipp://google.com"

      Expected Results

      Show a warning mentioning the URL is invalid and have the field not accept the incorrect URL

      Actual Results

      Any incorrect URL will be added to this field

      Workaround

      • Add a workflow Regular Expression Check validator in the Create transition by adding the following validator:
      ^(https?://)[a-z0-9]+([\-\.]{1}[a-z0-9]+)*\.[a-z]{2,5}(:[0-9]{1,5})?(\/.*)?$ 

       

            Assignee:
            Unassigned
            Reporter:
            Alexander Edmunds
            Votes:
            1 Vote for this issue
            Watchers:
            7 Start watching this issue

              Created:
              Updated: