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Support reference count:
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NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

Hi there.

Files should be attached to the outgoing service desk mail notification if an agent links files or images in a comment to a customer.

duplicates

JSDCLOUD-5426 Service desk email to include attachments

is duplicated by

JSDCLOUD-5426 Service desk email to include attachments

is related to

JSDCLOUD-4696 Allow Outgoing Mail Add Attachment Rather than Reference Link.

JSDSERVER-1714 Files should be attached to the outgoing mail notification if an agent links files in a comment to a customer.

JSDCLOUD-3422 As customer , would like to get email notification with images as attachment

JSDCLOUD-5426 Service desk email to include attachments

JST-724024 Loading...

relates to

JSDCLOUD-4696 Allow Outgoing Mail Add Attachment Rather than Reference Link.

(2 is related to, 1 relates to, 1 mentioned in)