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Details

Type: Suggestion
Resolution: Fixed
Component/s: Knowledge Base & Confluence integration
Labels:
- affects-cloud
- affects-server

UIS:
232
Support reference count:
23
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Description

NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

Use cases

related knowledge is scattered among multiple Spaces;
a subset of knowledge needs to be shared among more Service Desks, but other topics are covered in specific Spaces.

Attachments

Attachments

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Dora_Inactive.png
8 kB
17/Aug/2015 3:35 PM
image-2019-04-24-14-17-47-733.png
332 kB
24/Apr/2019 1:17 PM
waiting.jpg
50 kB
12/Feb/2018 1:16 PM

Issue Links

is duplicated by

JSDCLOUD-592 Knowledge base links should be per issue type

Closed

JSDCLOUD-3295 Multiple Confluence Knowledge Base spaces

Closed

is related to

JSDSERVER-170 As an administrator I want to be able to link to multiple Confluence Spaces

Closed

JSDCLOUD-143 As an administrator I want to be able to link to multiple knowledge bases to a Service Desk/Jira site or Confluence site

Gathering Interest

CLSUP-3098 Loading...

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(10 mentioned in)

Activity

People

Assignee:: Joseph

Reporter:: Dobroslawa Wierzbicka (Inactive)

Votes:: 327 Vote for this issue

Watchers:: 200 Start watching this issue

Dates

Created:: 21/Nov/2013 1:56 PM

Updated:: 22/Mar/2023 10:52 AM

Resolved:: 15/Dec/2020 5:03 AM