Uploaded image for project: 'Jira Service Management Cloud'
  1. Jira Service Management Cloud
  2. JSDCLOUD-1638

Workflow Validator custom error messages Not seen on customer portal

XMLWordPrintable

    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      when validators are used at create stage of workflow. On service desk customer portal,Though validators are working, we are not able to get the customized validator error message on the screen, instead it shows that error in workflow initialization.
      Is there anyway we can achieve this in service desk 2.3 or in upcoming versions?

        1. image-2018-03-26-13-45-30-491.png
          793 kB

            [JSDCLOUD-1638] Workflow Validator custom error messages Not seen on customer portal

            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3444803 ] New: JAC Suggestion Workflow 3 [ 3695621 ]
            Status Original: RESOLVED [ 5 ] New: Closed [ 6 ]
            Monique Khairuliana (Inactive) made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2318654 ] New: JAC Suggestion Workflow [ 3444803 ]
            Status Original: Closed [ 6 ] New: Resolved [ 5 ]
            David Fischer made changes -
            Attachment New: image-2018-03-26-13-45-30-491.png [ 311740 ]
            Shawn C made changes -
            Link New: This issue is related to JSDCLOUD-5853 [ JSDCLOUD-5853 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 2050708 ] New: JSD Suggestion Workflow - TEMP [ 2318654 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2045731 ] New: JSD Suggestion Workflow [ 2050708 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 1873303 ] New: JSD Suggestion Workflow - TEMP [ 2045731 ]
            jonah (Inactive) made changes -
            Description Original: when validators are used at create stage of workflow. On service desk customer portal,Though validators are working, we are not able to get the customized validator error message on the screen, instead it shows that error in workflow initialization.
             Is there anyway we can achieve this in service desk 2.3 or in upcoming versions?             		New: {panel:bgColor=#e7f4fa}
              *NOTE:* This suggestion is for *JIRA Service Desk Cloud*. Using *JIRA Service Desk Server*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JSDSERVER-1638].
              {panel}

            when validators are used at create stage of workflow. On service desk customer portal,Though validators are working, we are not able to get the customized validator error message on the screen, instead it shows that error in workflow initialization.
             Is there anyway we can achieve this in service desk 2.3 or in upcoming versions?
            jonah (Inactive) made changes -
            Link New: This issue is related to JSDSERVER-1638 [ JSDSERVER-1638 ]
            vkharisma made changes -
            Project Import New: Sun Apr 02 00:24:18 UTC 2017 [ 1491092658763 ]

              Unassigned Unassigned
              5a24e453eb10 Mahesh Dubey
              Votes:
              4 Vote for this issue
              Watchers:
              13 Start watching this issue

                Created:
                Updated:
                Resolved: