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  1. Jira Service Management Cloud
  2. JSDCLOUD-16060

Ability to raise a request from 'My Request' list on the Help Center

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      Problem Statement

      Currently, there is no option to raise a request from the 'My Request' list on the Help Center.
      Users have to click buttons and scroll through different menu from Help Center > Portal > Knowledge Base and scroll all the way down to raise a request.

      Suggested Solution

      To make the User Experience easier, add a button on the 'My Request' list on the Help Center so that customers can raise a request more easily.

      Why this is important

      To improve customer experience on help centers.

      Workaround

      There is no option currently to raise a request from 'My Request' list on help center.

          Form Name

            [JSDCLOUD-16060] Ability to raise a request from 'My Request' list on the Help Center

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              Unassigned Unassigned
              d20fb9d86b65 Jun Itokawa
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                Created:
                Updated: