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  1. Jira Service Management Cloud
  2. JSDCLOUD-16016

The Jira mobile app and Web version should have identical options.

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    • Resolution: Unresolved
    • Mobile Apps
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      Issue Summary

      The Jira mobile app and web version don't have identical options. Currently, if you go to create an issue on the web version the app displaysthe  "Use request Type fields" option however this option isn't available on the Jira mobile app. 

      Steps to Reproduce

      1. login to Jira mobile app
      2. select "Create issue"
      3. Notice that there is no option such as "Use request Type fields"

      Expected Results

      The option "Use request type fields" should be available when creating an issue via Jira mobile app.

      Actual Results

      The option "Use request type fields" isn't available in the Jira mobile app.

      Workaround

      Since the web version only has this option the workaround would be to use the web version to create the issue whenever the option "Use request Type fields" is required. 

       

          Form Name

            [JSDCLOUD-16016] The Jira mobile app and Web version should have identical options.

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              Unassigned Unassigned
              82f6cef303ef Kushal Desai
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                Created:
                Updated: