Uploaded image for project: 'Jira Service Management Cloud'
  1. Jira Service Management Cloud
  2. JSDCLOUD-15979

Ability to customise and configure the Virtual Service Agent not reply to specific email alerts in the JSM project of Jira cloud

XMLWordPrintable

    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      For tickets that come into a JSM project via emails. Jira cloud doesn't have the ability to segregate automated alerts, so the AI doesnot take action on them.

      Request:

      Ability to customise and configure the Virtual Service Agent to not reply to specific email alerts in the JSM project of Jira cloud

       

          Form Name

            [JSDCLOUD-15979] Ability to customise and configure the Virtual Service Agent not reply to specific email alerts in the JSM project of Jira cloud

            There are no comments yet on this issue.

              Unassigned Unassigned
              cec83745f36c Seerat
              Votes:
              4 Vote for this issue
              Watchers:
              4 Start watching this issue

                Created:
                Updated: