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Suggestion
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Resolution: Unresolved
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None
Internal users need to go to the JSM portal or use other channels, such as Microsoft Team and Slack, to interact with the JSM Virtual Agent. This suggestion is to allow the Virtual agent to be available in Jira internally, after clicking in the "Create" button, to raise a request for example.
This is important as internal users don't need to go to the JSM portal to raise requests in JSM.