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  1. Jira Service Management Cloud
  2. JSDCLOUD-15620

Ability to customize the Chat button words i.e. "Chat with virtual service agent" on the customer portal

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    • Icon: Suggestion Suggestion
    • Resolution: Unresolved
    • Virtual Agent
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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      Currently Virtual Agent on the customer portal displays "Chat with virtual service agent" button to start the chat conversation.

      Suggestion:

      Ability to customize the chat button name on the customer portal as required.

        1. Screenshot 2024-12-20 at 11.03.38 AM.png
          Screenshot 2024-12-20 at 11.03.38 AM.png
          80 kB

            [JSDCLOUD-15620] Ability to customize the Chat button words i.e. "Chat with virtual service agent" on the customer portal

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              Unassigned Unassigned
              ccd19600178e Anchal Chopra
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                Created:
                Updated: