Uploaded image for project: 'Jira Service Management Cloud'
  1. Jira Service Management Cloud
  2. JSDCLOUD-15531

Non-users to be able to run jsmops whoisoncall Slack command

XMLWordPrintable

    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      Issue Summary

      Before Opsgenie was consolidated with JSM, customers were able to run the Slack command /genie whoisoncall without needing an Opsgenie license.

      This functionality was crucial for some customers for their Incident management process, therefore, they would like this funcitonality to be added for the JSM Operations Slack integration as well so non-Users can run the /jsmops whoisoncall command.

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

            [JSDCLOUD-15531] Non-users to be able to run jsmops whoisoncall Slack command

            Zeeshan made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 973380 ]
            Zeeshan made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 970200 ]
            Zeeshan created issue -

              Unassigned Unassigned
              mzeeshan@atlassian.com Zeeshan
              Votes:
              2 Vote for this issue
              Watchers:
              3 Start watching this issue

                Created:
                Updated: