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  1. Jira Service Management Cloud
  2. JSDCLOUD-15233

Intent not working as expected when it is live

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    • Icon: Bug Bug
    • Resolution: Fixed
    • Icon: Low Low
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      Issue Summary

      Intent not working as expected when it is live.

      The Intent not working as expected from Help Center when it is live. however, It works well when t is accessed fro Portal.

      Steps to Reproduce

      1. Open help center and try any string to search. 
      2. Proceed with IA Question.
      3. On step of issue creation the Intent will keep loading without any action.

      Expected Results

      Flow should create a support request.

      Actual Results

      1. On step of issue creation the Intent will keep loading without any action.

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

            [JSDCLOUD-15233] Intent not working as expected when it is live

            Adam Lang added a comment -

            Closing, as we cannot repro, so this is likely fixed now.

            Adam Lang added a comment - Closing, as we cannot repro, so this is likely fixed now.

              Unassigned Unassigned
              edebb6d09bf4 Iliyas Ahemad Siddiqui
              Affected customers:
              0 This affects my team
              Watchers:
              3 Start watching this issue

                Created:
                Updated:
                Resolved: