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Details

Type: Suggestion
Resolution: Unresolved
Component/s: Issue View
Labels:

UIS:
571
Support reference count:
19
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Hello everyone, we are building this now. it should be available to all in a couple of weeks.

Joe
Product Manager, Jira Service Management

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Hello everyone, we are building this now. it should be available to all in a couple of weeks. Joe Product Manager, Jira Service Management

Description

NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

Agents should have the ability to create a signature for their responses to Service Desk customers to prevent having to copy/paste or type out a signature for each response.

There may be a use case for the ability to set these signatures per agent per service desk, also.

Attachments

Issue Links

duplicates

JSDCLOUD-1943 Allow users add Signature at end of Issues

Closed

is blocked by

JSDCLOUD-218 As an Admin I want to be able to customize the Service Desk notifications' subject, content and format

Closed

is duplicated by

JSDCLOUD-1943 Allow users add Signature at end of Issues

Closed

JSDCLOUD-7884 Adding signature option for agent, adding image in replies...

Closed

is related to

JSDCLOUD-2257 Allow admins to manage pre-populated texts on JSD.

Closed

JSDSERVER-1515 Customizable Agent Signatures

Closed

relates to

JSDCLOUD-631 Canned responses in JSM

Closed

mentioned in: Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...

(1 is related to, 1 relates to, 11 mentioned in)

Activity

People

Assignee:: Joseph

Reporter:: Shanye

Votes:: 768 Vote for this issue

Watchers:: 349 Start watching this issue

Dates

Created:: 13/Feb/2015 9:26 PM

Updated:: Yesterday 2:13 AM

Last Update On:: 28/Sep/2022