Uploaded image for project: 'Jira Service Management Cloud'
  1. Jira Service Management Cloud
  2. JSDCLOUD-15099

JEC callback isn't parsed as a JSON object

XMLWordPrintable

    • 0

    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      Issue Summary

      When integrating automation with JEC, it's possible to send a callback to the rule with custom data after the script execution. 

      Looking at the example below, the response can be sent in a JSON format:

      However, it's not possible to use JSON notation in the smart value below to get the JSON values:

      {{jecAction.output.<json_key>}}

      Steps to Reproduce

      1. Create an integration with JEC using automation.
      2. Add a script on the server side to send a callback to the rule in JSON format.
      3. Run the rule.

      Expected Results

      Since the callback was sent in a JSON format, the rule should be able to use JSON notation to get the values.

      Actual Results

      It's not possible.

      Workaround

      Use substring methods or Match with regex to capture the values.

            [JSDCLOUD-15099] JEC callback isn't parsed as a JSON object

            There are no comments yet on this issue.

              Unassigned Unassigned
              877ac19b0be8 Nataniel Rocha
              Votes:
              3 Vote for this issue
              Watchers:
              6 Start watching this issue

                Created:
                Updated: