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Details

Type: Suggestion
Resolution: Unresolved
Component/s: Customer Portal - Help Center
Labels:
- IWT
- lim-keep
- lim-mainfr
- lim-reviewed

UIS:
64
Support reference count:
14
Feedback Policy:

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Description

NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

Customer require to highligth part of request with different formatting.
Users WON'T edit in wiki after using Confluence or Jira after Wiki Editor introduction.

As work around could you enable at least Wiki Editor in Customer portal ?

UPDATE: Thank you for your feedback. We are working on this capability right now and will keep you posted with updates.

Sushant (Product Manager, Jira Service Management)

Attachments

Issue Links

is caused by

JRACLOUD-8943 WYSIWYG / Rich Text Editor

Closed

is duplicated by

JSDCLOUD-1976 Service desk table formatting makes complex tables difficult to read

Closed

JSDCLOUD-9 The wiki markup is not as visible as in a normal JIRA comment

Closed

JSDCLOUD-554 Rich text editor functionality for Customer Portal in JIRA Service Desk

Closed

is related to

JSDCLOUD-554 Rich text editor functionality for Customer Portal in JIRA Service Desk

Closed

JSDSERVER-1506 Use Jira Wiki Editor in Customer portal

Closed

relates to

JSDCLOUD-1910 {code} markup leads to broken formatting in service desk portal

Closed

JSDCLOUD-1693 Improve Wiki Markup Formatting in Customer Portal

Closed

mentioned in: Page Loading...; Page Loading...; Page Loading...; Page Loading...

(1 is related to, 2 relates to, 4 mentioned in)

Activity

People

Assignee:: Sushant Koshy

Reporter:: Luca Tanieli

Votes:: 210 Vote for this issue

Watchers:: 129 Start watching this issue

Dates

Created:: 12/Feb/2015 9:41 AM

Updated:: Yesterday 2:12 AM