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  1. Jira Service Management Cloud
  2. JSDCLOUD-14695

Changing label attribute causes Automation rule to print the value twice

      Issue Summary

      Changing label attribute causes Automation rule to print the value twice:
      When Name is set as label:

      When other attribute is set as label:

      Steps to Reproduce

      1. Create a schema and add an object type to that schema.
      2. Add a Text type attribute say 'Attribute' of the object type and create an object.
      3. Create an Automation rule with Object updated trigger and add Log action to print the values of object's attributes: {{object.Name}} and {{object.Attribute}}
      4. Set the newly created attribute as label.
      5. Run the rule by updating the attribute value.

      Expected Results

      The old label attribute value should be shown in the log.

      Actual Results

      The value is the same as the new label attribute.

      Workaround

      Currently there is no known workaround for this behaviour. A workaround will be added here when available

            [JSDCLOUD-14695] Changing label attribute causes Automation rule to print the value twice

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              Unassigned Unassigned
              3033da771e98 Ashutosh Sharma
              Affected customers:
              8 This affects my team
              Watchers:
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                Created:
                Updated: