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  1. Jira Service Management Cloud
  2. JSDCLOUD-14353

Allow "Add service project customer" action to send invitation email once customer invited

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    • Resolution: Unresolved
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      Problem description

      At the moment, when customer are created via automation , it doesn't send invitation email even though the customer notification for customer invite are enabled.

      Suggestion

      Send invitation email to customer when account created via automation.

      Workaround

      Trigger "Send Email" action after the "Add service project customer*.

          Form Name

            [JSDCLOUD-14353] Allow "Add service project customer" action to send invitation email once customer invited

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              36bd3fea80e3 Makarand Gomashe
              nroslan Atiqah Roslan
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                Created:
                Updated: