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  1. Jira Service Management Cloud
  2. JSDCLOUD-1374

Priorities per Service Desk project

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    Description

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Due to the missing functionality of having "Priority per project" in JIRA (JRA-3821), the JIRA default priority is useless when you have more than the default priorites. Which is a need if you have a big JIRA instance and many projects.

      I think the main solution must be made in JIRA core rather than in Service Desk but respect the workaround from the linked issue will be a quick fix for the customer portal.

      And maybe the SD Team can give the linked issue some higher rank in the Backlog.

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          is related to

          Suggestion - JSDCLOUD-3400 Allow for Service Desk to use it's own priority schema while not impacting Jira's Priorities

          • Closed

          Suggestion - JSDSERVER-1374 Priorities per Service Desk project

          • Closed
          relates to

          Suggestion - JRACLOUD-3821 Priorities per Project

          • Waiting for Release
          mentioned in

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              Unassigned Unassigned
              4e81381d415c Tim Eddelbüttel
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                Updated: