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  1. Jira Service Management Cloud
  2. JSDCLOUD-13692

Support pasting images in Form's Attachment field

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      Problem Definition

      The attachment field in the JSM form doesn't support pasting Forms while the same field in the request form supports this functionality which confuses customers while attaching documents.

      Suggested Solution

      • Allow pasting the screenshots/images through the Form's attachment field.

      Workaround

      User drag and drop or Browse function to upload attachments.

      KB: Allow adding images/attachments to a JSM request when pasting them to a Paragraph form field

        1. Screenshot 2024-02-23 at 3.49.01 PM.png
          Screenshot 2024-02-23 at 3.49.01 PM.png
          99 kB

            [JSDCLOUD-13692] Support pasting images in Form's Attachment field

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              Unassigned Unassigned
              7d0889323684 Yuti Kavathia
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                Created:
                Updated: