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  1. Jira Service Management Cloud
  2. JSDCLOUD-13534

FORMS: Show unselected values in Checkbox field

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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      Dear Team, with the advent of the new Forms UI , we see that the saved form shows only the selected values under a checkbox field.

      This feature has been used widely, and as Forms are editable we would like to see all the checkbox options so the appropriate option can be selected upon edit.
      As the current view, does not show all the options when the Form is saved.

       

      Workaround :

      Click on EDIT FORM to see all the options of the Checkbox field

            [JSDCLOUD-13534] FORMS: Show unselected values in Checkbox field

            Carlie Hamilton (Inactive) added a comment -

            Hi everyone,
            This is Carlie from the JSM team. This bug is now fixed and is working as expected!

            Carlie Hamilton (Inactive) added a comment - Hi everyone, This is Carlie from the JSM team. This bug is now fixed and is working as expected!

            Ashley Belsey added a comment -

            Yes - please change this! It makes forms look awful compared to how they did look previously and is an accessibility issue for those with dyslexia and visual impairment. 

            Ashley Belsey added a comment - Yes - please change this! It makes forms look awful compared to how they did look previously and is an accessibility issue for those with dyslexia and visual impairment. 

              Unassigned Unassigned
              b84bdacbe3bf Aslam K M
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                Created:
                Updated:
                Resolved: