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  1. Jira Service Management Cloud
  2. JSDCLOUD-1255

Ability to set the Customer Request Type in Create Issue Screen in JIRA Service Desk

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Details

    • Suggestion
    • Resolution: Duplicate
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    Description

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Current Behaviour

      Customer Request can't be set in the create issue screen when creating an issue in JIRA Service Desk

      Feature Request

      Ability to set the Customer Request Type in Create Issue Screen in JIRA Service Desk

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              Unassigned Unassigned
              jalor Janice Alor (Inactive)
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              Dates

                Created:
                Updated:
                Resolved: