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  1. Jira Service Management Cloud
  2. JSDCLOUD-12411

Filter counts Dashboard Gadget allows invalid JQL query for custom count

      Issue Summary

      On the Filter Counts dashboard gadget, building a custom count incorrectly allows an invalid JQL query to be saved.

      The same JQL query does not work on the Advanced Search feature

      Steps to Reproduce

      1. Create a Filter Counts dashboard gadget and build a custom count
      2. On the criteria field, enter an invalid JQL query. E.g:
        project = SANDBOX AND "Custom A" = Test

        'Custom A' is a textbox so the '=' operator is unsupported

      Expected Results

      The Build custom count on the 'Filter Counts' gadget should show the JQL query as invalid and not allow the count to be saved.

      Actual Results

      The Build custom count on the 'Filter Counts' gadget shows the JQL query as valid and allows to be saved.

      On the search page, the query is invalid:

      Workaround

      Make sure to run a JQL query through the Jira search page first before saving the query in the gadget.

            [JSDCLOUD-12411] Filter counts Dashboard Gadget allows invalid JQL query for custom count

              Unassigned Unassigned
              vchoo Vivian C
              Affected customers:
              0 This affects my team
              Watchers:
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                Created:
                Updated:
                Resolved: