Details
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Suggestion
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Resolution: Fixed
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154
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35
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Description
NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.
Hi all,
Thank you so much for your votes and comments on this suggestion. We're looking to learn a bit more about your use cases to make sure we build the right thing. We have created a quick survey to capture your feedback: https://goo.gl/forms/hUl7TJgPYIy3Jpdo2
Thank you again for all your feedback!
- Jira Service Desk team
At the moment, user properties are the only way to store any additional information about user accounts. In a Service Desk supporting external customers, it would be handy to add profile details to a customer's account, e.g. their organization, mobile phone number, department, role etc.
Edit: User profiles are no longer available in Atlassian Cloud: ID-7082
Workaround
Consider using CRM for Jira Cloud.
Attachments
Issue Links
- is duplicated by
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- Closed
- is related to
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- Closed
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- Gathering Interest
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- Gathering Interest
- was cloned as
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- Gathering Interest
- mentioned in
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