Uploaded image for project: 'Jira Service Management Cloud'
  1. Jira Service Management Cloud
  2. JSDCLOUD-12266

Unable to save an object type mapping until the default "Attribute to edit" is updated

      Issue Summary

      When editing an object type mapping and selecting Update under the "Missing objects" option, it is not possible to save the changes unless the Attribute to edit option is updated, despite this option appearing to have a default value.

      Steps to Reproduce

      1. Go to the "Import" tab in the object schema configuration.
      2. Next to an existing import configuration, click Edit mapping.
      3. Click Create mapping.
      4. Under the option Missing objects, select Update.
      5. Leave the default value in the Attribute to edit, and enter a new value in the New value of attribute to edit and Threshold Number options.
      6. Click save.

      Expected Results

      The object type mapping is saved successfully.

      Actual Results

      The object type mapping is not saved and a 400 error is shown in the browser console.

      Workaround

      Change the selection in the Attribute to edit option. Once a selection has been made manually, it is possible to save the object type mapping.

            [JSDCLOUD-12266] Unable to save an object type mapping until the default "Attribute to edit" is updated

            Ticket created in the backlog https://jdog.jira-dev.com/browse/TURTLE-1077

            Longkai Cao (Inactive) added a comment - Ticket created in the backlog https://jdog.jira-dev.com/browse/TURTLE-1077

              31011c232423 Alex Pushkin (Inactive)
              skleist@atlassian.com Simon K
              Affected customers:
              0 This affects my team
              Watchers:
              3 Start watching this issue

                Created:
                Updated:
                Resolved: