• Type: Bug
• Resolution: Timed out
• Priority: Low
• Component/s: Attachments
• Labels:

  • attachements
  • timeout-bulk-close202312

1. 

   image (11).png

   136 kB

   06/Dec/2022 7:09 PM

2. MS Word Document.docx

   11 kB

   06/Dec/2022 6:57 PM

[JSDCLOUD-12054] Attachments in Hebrew Language show "???" in Preview

Nicole made changes - 06/Dec/2023 4:06 PM

Resolution		New: Timed out [ 10 ]
Status	Original: Long Term Backlog [ 12073 ]	New: Closed [ 6 ]

Nicole made changes - 06/Dec/2023 4:06 PM

Labels

Original: attachements

New: attachements timeout-bulk-close202312

SET Analytics Bot made changes - 08/Dec/2022 4:03 AM

Support reference count

New: 1

Shafaq Malik made changes - 07/Dec/2022 11:38 PM

Status

Original: Needs Triage [ 10030 ]

New: Long Term Backlog [ 12073 ]

Will Falconer made changes - 06/Dec/2022 10:16 PM

Remote Link

New: This issue links to "MES-243 (Product Fabric JIRA)" [ 712171 ]

Aslam K M made changes - 06/Dec/2022 7:09 PM

Attachment

New: image (11).png [ 431614 ]

Aslam K M made changes - 06/Dec/2022 7:09 PM

Description

Original: h3. Issue Summary When we upload an MS - Word document with Callibri font to the issue, and when we preview the same. We see that the document contents have been replaced with "???" h3. Steps to Reproduce  # Create a MS-Word document or use the one attached to this ticket.  # Ensure that the contents of the document are of Calibri Font.  # Upload the document to any issue and click submit.  # Preview the document uploaded. h3. Expected Results Preview should show the correct contents of the document as seen for other fonts and other types of documents.  h3. Actual Results We see "???" as per the attached screen shots. h3. Workaround Currently there is no known workaround for this behavior. A workaround will be added here when available   *Additional* : [Video Link|https://share.getcloudapp.com/kpuO1AKd] *Attachment* : MS Word Document

New: h3. Issue Summary When we upload an MS - Word document with Callibri font to the issue, and when we preview the same. We see that the document contents have been replaced with "???" h3. Steps to Reproduce  # Create a MS-Word document or use the one attached to this ticket.  # Ensure that the contents of the document are in *Hebrew* and of *Calibri* Font.  # Upload the document to any issue and click submit.  # Preview the document uploaded. h3. Expected Results Preview should show the correct contents of the document as seen for other fonts and other types of documents.  h3. Actual Results We see "???" as per the attached screen shots. h3. Workaround Currently there is no known workaround for this behavior. A workaround will be added here when available   *Additional* : [Video Link|https://share.getcloudapp.com/kpuO1AKd] *Attachment* : MS Word Document

Aslam K M made changes - 06/Dec/2022 7:08 PM

Labels

New: attachements

Aslam K M made changes - 06/Dec/2022 6:58 PM

Description

Original: h3. Issue Summary When we upload an MS - Word document with Callibri font to the issue, and when we preview the same. We see that the document contents have been replaced with "???" h3. Steps to Reproduce  # Create a MS-Word document or use the one attached to this ticket.  # Ensure that the contents of the document are of Calibri Font.  # Upload the document to any issue and click submit.  # Preview the document uploaded. h3. Expected Results Preview should show the correct contents of the document as seen for other fonts and other types of documents.  h3. Actual Results We see "???" as per the attached screen shots. h3. Workaround Currently there is no known workaround for this behavior. A workaround will be added here when available   h3. Additional : [Video Link|https://share.getcloudapp.com/kpuO1AKd] Attachment : MS Word Document

New: h3. Issue Summary When we upload an MS - Word document with Callibri font to the issue, and when we preview the same. We see that the document contents have been replaced with "???" h3. Steps to Reproduce  # Create a MS-Word document or use the one attached to this ticket.  # Ensure that the contents of the document are of Calibri Font.  # Upload the document to any issue and click submit.  # Preview the document uploaded. h3. Expected Results Preview should show the correct contents of the document as seen for other fonts and other types of documents.  h3. Actual Results We see "???" as per the attached screen shots. h3. Workaround Currently there is no known workaround for this behavior. A workaround will be added here when available   *Additional* : [Video Link|https://share.getcloudapp.com/kpuO1AKd] *Attachment* : MS Word Document

Aslam K M made changes - 06/Dec/2022 6:58 PM

Description

Original: h3. Issue Summary When we upload an MS - Word document with Callibri font to the issue, and when we preview the same. We see that the document contents have been replaced with "???" h3. Steps to Reproduce  # Create a MS-Word document or use the one attached to this ticket.  # Ensure that the contents of the document are of Calibri Font.  # Upload the document to any issue and click submit.  # Preview the document uploaded. h3. Expected Results Preview should show the correct contents of the document as seen for other fonts and other types of documents.  h3. Actual Results We see "???" as per the attached screen shots. {noformat} ... {noformat} h3. Workaround Currently there is no known workaround for this behavior. A workaround will be added here when available   h3. Additional : [Video Link|https://share.getcloudapp.com/kpuO1AKd] Attachment : MS Word Document

New: h3. Issue Summary When we upload an MS - Word document with Callibri font to the issue, and when we preview the same. We see that the document contents have been replaced with "???" h3. Steps to Reproduce  # Create a MS-Word document or use the one attached to this ticket.  # Ensure that the contents of the document are of Calibri Font.  # Upload the document to any issue and click submit.  # Preview the document uploaded. h3. Expected Results Preview should show the correct contents of the document as seen for other fonts and other types of documents.  h3. Actual Results We see "???" as per the attached screen shots. h3. Workaround Currently there is no known workaround for this behavior. A workaround will be added here when available   h3. Additional : [Video Link|https://share.getcloudapp.com/kpuO1AKd] Attachment : MS Word Document

Load more older history items