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Suggestion
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Resolution: Fixed
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2
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Problem
AQL queries are known to cause delays in overall performance of JSM Assets. The impact can lead to entire Assets being unavailable at times.
Suggested Solution
AQL queries should not cause Insight being unavailable
Why This Is Important
- Unable to access and use Assets
- Loss of business time
Workaround
None available currently
- is related to
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JSDCLOUD-12199 Insight: Improve AQL query performance when there many object type attributes with the same name
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- Closed
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- relates to
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JSDCLOUD-10447 Customer experiencing slowness due to the IQL timing out
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- Closed
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- mentioned in
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Hello!
We have made major performance improvements to AQL over the last 12 months and will continue to do so. Given that I'm now closing this JAC.
All the best!
Justin King
Senior Product Manager, Jira Service Management