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  1. Jira Service Management Cloud
  2. JSDCLOUD-10792

Form Fields: Support cascading fields

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      Update Sep 2024

      Hey all - happy to share that Cascading fields are now available for all instances (except for Release Tracks customers, which will be in the November bundled release)

      Thank you to everyone who voted and shared context on why this is so important!

      Sam

      JSM Principal Product Manager

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      Update Sep 2024 Hey all - happy to share that Cascading fields are now available for all instances (except for Release Tracks customers, which will be in the November bundled release) Thank you to everyone who voted and shared context on why this is so important! Sam JSM Principal Product Manager

      Ability to use cascading fields in Forms and be able to link them to cascading Jira Field as well.

      Workaround:

            [JSDCLOUD-10792] Form Fields: Support cascading fields

            jcamilleriolin made changes -
            Labels Original: RIBS-LONG New: RIBS-SHORT
            SET Analytics Bot made changes -
            UIS Original: 2815 New: 2824
            Sam Knight made changes -
            Resolution New: Fixed [ 1 ]
            Status Original: In Progress [ 3 ] New: Closed [ 6 ]

            Sam Knight added a comment -

            Hey all - happy to share that Cascading fields are now available for all instances (except for Release Tracks customers, which will be in the November bundled release)

            Thank you to everyone who voted and shared context on why this is so important!

            Sam

            JSM Principal Product Manager

            Sam Knight added a comment - Hey all - happy to share that Cascading fields are now available for all instances (except for Release Tracks customers, which will be in the November bundled release) Thank you to everyone who voted and shared context on why this is so important! Sam JSM Principal Product Manager
            SET Analytics Bot made changes -
            UIS Original: 2813 New: 2815
            SET Analytics Bot made changes -
            UIS Original: 2741 New: 2813
            SET Analytics Bot made changes -
            UIS Original: 2734 New: 2741
            SET Analytics Bot made changes -
            UIS Original: 2787 New: 2734
            SET Analytics Bot made changes -
            UIS Original: 2721 New: 2787

            Scott Fannen added a comment -

            bf42a8bebb74 The "can't make the child mandatory" problem extends beyond forms - you can't apply it to the normal Service Desk customer request type (or presumably in normal Jira screens). 

            It's covered in this page:

            https://community.atlassian.com/t5/Jira-questions/How-to-make-both-fields-required-in-Cascading-Select-field/qaq-p/1019465?utm_source=atlcomm&utm_medium=email&utm_campaign=kudos_answer&utm_content=topic

            The solution mentioned there might not apply to forms though

            It would be great if it was possible (built in) though.

            Scott Fannen added a comment - bf42a8bebb74 The "can't make the child mandatory" problem extends beyond forms - you can't apply it to the normal Service Desk customer request type (or presumably in normal Jira screens).  It's covered in this page: https://community.atlassian.com/t5/Jira-questions/How-to-make-both-fields-required-in-Cascading-Select-field/qaq-p/1019465?utm_source=atlcomm&utm_medium=email&utm_campaign=kudos_answer&utm_content=topic The solution mentioned there might not apply to forms though It would be great if it was possible (built in) though.

              96677a1d9b4c Sam Knight
              8987963cd16f Bruno Altenhofen
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                Created:
                Updated:
                Resolved: