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UIS:
78
Support reference count:
28
Feedback Policy:

Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

As an administrator I would like the ability to create queues for my agents that include issues from multiple service desks.

duplicates

JSDCLOUD-2085 Global Service Desk Queues Backend

JSDCLOUD-2273 Queue containing issues from non Service Desk projects

is duplicated by

JSDCLOUD-2145 Allow agents to access multiple service desk at once

is related to

JSDCLOUD-639 Ability to have multiple queue views for different teams within Service Desk

JSDSERVER-1034 Queue containing issues from multiple service desks

relates to

JSDCLOUD-2116 n:1 relation for Service Desk: multiple projects, one Service Desk

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(1 relates to, 18 mentioned in)