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  1. Jira Service Management Data Center
  2. JSDSERVER-989

JIRA Email settings w/ Service Desk

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Details

    • Bug
    • Resolution: Fixed
    • Low
    • 2.1-OD-04, 2.1
    • None
    • Email - Incoming
    • None

    Description

      NOTE: This bug report is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding bug report.

      When looking at the Email settings in JIRA <hostname>/secure/admin/SDMailInfo.jspa

      When testing the email addresses I see " [object Object]" it should not show this.

      The other issues I am having is when I am trying to delete an email address. I get the following:

      Error
      Something has gone wrong with your request. If symptoms persist contact your System Administrator.
      This will delete the email settings for the email, cs@fringe.atlassian.net, along with the mail server and mail handler associated with it. Any service desks configured to use this email setting will stop creating issues from email. If the mail server is shared but other mail handlers they will stop functioning.
      

      Which it does not remove the email address. Nor the email handler / mail server.

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              Unassigned Unassigned
              jrobison1 JordanA
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