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  1. Jira Service Management Data Center
  2. JSDSERVER-457

Create KB article button is missing where Service Desk issues not created via Customer Portal

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    Description

      Currently when you view an issue in JIRA, the "Create KB article" button shows up only if the issue was created through the customer portal.

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          Bug - A problem which impairs or prevents the functions of the product. JSDSERVER-458 Create KB article button missing where Service Desk issues not crated via Customer Portal

          • Low - Low priority issues
          • Closed
          causes

          DESK-2518 Loading...

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              Unassigned Unassigned
              shamid@atlassian.com shihab
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                Updated:
                Resolved:

                Backbone Issue Sync