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  1. Jira Service Management Data Center
  2. JSDSERVER-384

Error Message while trying to configure the customer portal of a service desk created from an existing project

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Details

    • Bug
    • Resolution: Done
    • Medium
    • 1.2.6
    • None
    • Global Configuration
    • None

    Description

      NOTE: This bug report is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding bug report.

      Cannot create a working SD for an existing empty project.

      When creating the project via the "Create Service desk" (with a new projet), it works.
      When creating the SD with an existing empty project, we have that error in the customer portal tab (see attached image)

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          relates to

          Bug - A problem which impairs or prevents the functions of the product. JSDCLOUD-384 Error Message while trying to configure the customer portal of a service desk created from an existing project

          • Medium - Medium priority issues
          • Closed

          DESK-554 Loading...

          DESK-2625 Loading...

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              Unassigned Unassigned
              imane.assoud Imane Assoud
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              Dates

                Created:
                Updated:
                Resolved:

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