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  1. JIRA Service Desk Server
  2. JSDSERVER-1011

Some emails cause loop creation of tickets.

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      NOTE: This bug report is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding bug report.

      In some circumstances, some emails may cause loop creation of tickets.

      Some found reasons are:

      • Emails sent from Allstream's webmail system.
      • Images from emails do not have a filename.

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              • Assignee:
                pdoan Phuong Doan (Inactive)
                Reporter:
                pdoan Phuong Doan (Inactive)
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