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Details

Type: Bug
Resolution: Fixed
Priority: High
Fix Version/s: 2.1, 2.2-OD-01
Affects Version/s: 2.0.2
Component/s: Email - Incoming
Labels:
- affects-cloud
- affects-server

Bug Fix Policy:
View Atlassian Server bug fix policy

Description

NOTE: This bug report is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding bug report.

In some circumstances, some emails may cause loop creation of tickets.

Some found reasons are:

Emails sent from Allstream's webmail system.
Images from emails do not have a filename.

Attachments

Issue Links

relates to

JSDCLOUD-1011 Some emails cause loop creation of tickets.

Closed

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(13 mentioned in)

Activity

People

Assignee:: Phuong Doan (Inactive)

Reporter:: Phuong Doan (Inactive)

Votes:: 0 Vote for this issue

Watchers:: 3 Start watching this issue

Dates

Created:: 27/Oct/2014 6:51 AM

Updated:: 27/Mar/2019 5:46 AM

Resolved:: 19/Nov/2014 6:38 AM

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