• 6
    • We collect Jira feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      We are tracking this request in our new Importer Plugin here: https://ecosystem.atlassian.net/browse/JIM-257

      You may also like to read the latest CSV import documentation.


      We use the CSV importer to regularly import new issues from the bug tracking system of a customer.
      With the wizard it was very easy to initially define a mapping between the 2 systems.

      The problem is, the CSV importer of Jira can do only INSERT, no UPDATE.
      So we have to manually update Jira to keep it in sync with the customers bug tracker.
      Our customers do not change very often the issues after we get them, but sometimes they do
      and as projects are getting bigger this is becoming too much to handle manually.

      Are there any plans to add to the CSV importer the capability to update already imported issues?

      Or are there any other solutions to this problem?
      Are there any "standard" Jira solutions?

      As I see the Jira CSV importer was created as a tool to import data from another system once,
      not to keep data in sync between two systems. But with a small extension it could be made into one.
      I just could not find this issue anywhere here in Jira's Jira. We need a solution quite urgently.

      Regards
      Bettina Zucker

            [JRASERVER-9994] Extend CSV import to update already imported issues

            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3043132 ] New: JAC Suggestion Workflow 3 [ 3671337 ]
            Status Original: RESOLVED [ 5 ] New: Closed [ 6 ]
            Owen made changes -
            Workflow Original: Confluence Workflow - Public Facing v4 [ 2603060 ] New: JAC Suggestion Workflow [ 3043132 ]
            Rachel Lin (Inactive) made changes -
            Workflow Original: JIRA PM Feature Request Workflow v2 - TEMP [ 2552041 ] New: Confluence Workflow - Public Facing v4 [ 2603060 ]
            Status Original: Closed [ 6 ] New: Resolved [ 5 ]
            Ignat (Inactive) made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v6 - TEMP [ 2339148 ] New: JIRA PM Feature Request Workflow v2 - TEMP [ 2552041 ]
            Katherine Yabut made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v6 [ 2113911 ] New: JIRA Bug Workflow w Kanban v6 - TEMP [ 2339148 ]
            Katherine Yabut made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v6 - TEMP [ 2091899 ] New: JIRA Bug Workflow w Kanban v6 [ 2113911 ]
            Katherine Yabut made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v6 [ 889062 ] New: JIRA Bug Workflow w Kanban v6 - TEMP [ 2091899 ]
            Oswaldo Hernandez (Inactive) made changes -
            Workflow Original: JIRA PM Feature Request Workflow v2 [ 709485 ] New: JIRA Bug Workflow w Kanban v6 [ 889062 ]
            Roy Krishna (Inactive) made changes -
            Backlog Order (Obsolete) Original: 111930000000
            Bugmaster Rank (Obsolete) Original: 2950000000
            JIRA Support Rank (Obsolete) Original: 59890000000
            Studio Rank (Obsolete) Original: 3370000000
            Support Rank (Obsolete) Original: 3370000000
            Workflow Original: PM Feature Request Workflow [ 228447 ] New: JIRA PM Feature Request Workflow v2 [ 709485 ]
            Issue Type Original: New Feature [ 2 ] New: Suggestion [ 10000 ]
            Priority Original: Critical [ 2 ]
            Status Original: Resolved [ 5 ] New: Closed [ 6 ]
            LucasA made changes -
            Description Original: {panel:borderStyle=solid}We are tracking this request in our new Importer Plugin here: https://studio.atlassian.com/browse/JIM-257

            You may also like to read the latest [CSV import|http://confluence.atlassian.com/display/JIRA/Importing+Data+From+CSV] documentation.
            {panel}

            \\
            We use the CSV importer to regularly import new issues from the bug tracking system of a customer.
            With the wizard it was very easy to initially define a mapping between the 2 systems.

            The problem is, the CSV importer of Jira can do only INSERT, no UPDATE.
            So we have to manually update Jira to keep it in sync with the customers bug tracker.
            Our customers do not change very often the issues after we get them, but sometimes they do
            and as projects are getting bigger this is becoming too much to handle manually.

            Are there any plans to add to the CSV importer the capability to update already imported issues?

            Or are there any other solutions to this problem?
            Are there any "standard" Jira solutions?

            As I see the Jira CSV importer was created as a tool to import data from another system once,
            not to keep data in sync between two systems. But with a small(?) extension it could be made into one.
            I just could not find this issue anywhere here in Jira's Jira. We need a solution quite urgently.

            Regards
            Bettina Zucker
            New: {panel:borderStyle=solid}We are tracking this request in our new Importer Plugin here: https://ecosystem.atlassian.net/browse/JIM-257

            You may also like to read the latest [CSV import|http://confluence.atlassian.com/display/JIRA/Importing+Data+From+CSV] documentation.
            {panel}

            \\
            We use the CSV importer to regularly import new issues from the bug tracking system of a customer.
            With the wizard it was very easy to initially define a mapping between the 2 systems.

            The problem is, the CSV importer of Jira can do only INSERT, no UPDATE.
            So we have to manually update Jira to keep it in sync with the customers bug tracker.
            Our customers do not change very often the issues after we get them, but sometimes they do
            and as projects are getting bigger this is becoming too much to handle manually.

            Are there any plans to add to the CSV importer the capability to update already imported issues?

            Or are there any other solutions to this problem?
            Are there any "standard" Jira solutions?

            As I see the Jira CSV importer was created as a tool to import data from another system once,
            not to keep data in sync between two systems. But with a small(?) extension it could be made into one.
            I just could not find this issue anywhere here in Jira's Jira. We need a solution quite urgently.

            Regards
            Bettina Zucker

              Unassigned Unassigned
              22a146e1ed05 Bettina Zucker
              Votes:
              39 Vote for this issue
              Watchers:
              26 Start watching this issue

                Created:
                Updated:
                Resolved: