Uploaded image for project: 'Jira Data Center'
  1. Jira Data Center
  2. JRASERVER-77626

Jira is throwing CSSErrorListener error when sending notifications.

XMLWordPrintable

      Issue Summary

      Jira will throw CSSerrorlistener errors when Jira sends notifications. Despite the error, mail is delivered accordingly.

      Steps to Reproduce

      1. Setup Jira 9.12.5
      2. Configure the SMTP server for notifications.
      3. Either send notifications by updating a ticket or via Send Mail (jira/secure/admin/SendBulkMail!default.jspa)
      4. Observe error in atlassian-jira.log  
        cat /var/atlassian/application-data/jira/log/atlassian-jira.log | grep "admin ERROR"

      Expected Results

      Jira should not report errors when sending mail as it causes doubt and confusion.

      Actual Results

      Application logs will produce the error:

      2024-04-11 16:29:21,488+0000 http-nio-8080-exec-11 url: /jira/secure/admin/SendBulkMail.jspa; user: admin ERROR admin 989x997x1 7jutg4 172.29.253.163,172.50.0.3 /secure/admin/SendBulkMail.jspa [c.v.w.csskit.antlr4.CSSErrorListener] CSSErrorListener full context | 
2024-04-11 16:29:21,488+0000 http-nio-8080-exec-11 url: /jira/secure/admin/SendBulkMail.jspa; user: admin ERROR admin 989x997x1 7jutg4 172.29.253.163,172.50.0.3 /secure/admin/SendBulkMail.jspa [c.v.w.csskit.antlr4.CSSErrorListener] CSSErrorListener ambiguity | 
2024-04-11 16:29:21,488+0000 http-nio-8080-exec-11 url: /jira/secure/admin/SendBulkMail.jspa; user: admin ERROR admin 989x997x1 7jutg4 172.29.253.163,172.50.0.3 /secure/admin/SendBulkMail.jspa [c.v.w.csskit.antlr4.CSSErrorListener] CSSErrorListener full context | 
2024-04-11 16:29:21,490+0000 http-nio-8080-exec-11 url: /jira/secure/admin/SendBulkMail.jspa; user: admin ERROR admin 989x997x1 7jutg4 172.29.253.163,172.50.0.3 /secure/admin/SendBulkMail.jspa [c.v.w.csskit.antlr4.CSSErrorListener] CSSErrorListener ambiguity |

      Workaround

      None yet

          Form Name

            [JRASERVER-77626] Jira is throwing CSSErrorListener error when sending notifications.

            Thiago Masutti made changes -
            Affects Version/s New: 9.12.16 [ 109414 ]
            Jira Server Release Automation Bot[ADM-107524] made changes -
            Resolution New: Fixed [ 1 ]
            Status Original: Waiting for Release [ 12075 ] New: Closed [ 6 ]
            SET Analytics Bot made changes -
            UIS Original: 156 New: 172
            SET Analytics Bot made changes -
            UIS Original: 159 New: 156
            SET Analytics Bot made changes -
            UIS Original: 152 New: 159
            SET Analytics Bot made changes -
            Support reference count Original: 20 New: 21
            SET Analytics Bot made changes -
            UIS Original: 143 New: 152
            SET Analytics Bot made changes -
            Support reference count Original: 19 New: 20
            SET Analytics Bot made changes -
            UIS Original: 146 New: 143
            Jakub Sildatk made changes -
            Assignee New: Jakub Sildatk [ 9e3a0496a19c ]

              9e3a0496a19c Jakub Sildatk
              d34f536ab7f6 Eduard
              Affected customers:
              71 This affects my team
              Watchers:
              78 Start watching this issue

                Created:
                Updated:
                Resolved: