error processing text surrounded by exclamation mark in graphical editing

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    • Type: Bug
    • Resolution: Not a bug
    • Priority: Low
    • None
    • Affects Version/s: 8.20.4, 9.12.2
    • None
    • 8.2
    • Severity 3 - Minor

      Problem

       

      When placing a comment that contains an exclamation mark surrounding a sentence even on multiline, The editor considers what's in between as a reference to an attachment.

      Selecting the value and marking it as preformatted style doesn't change the outcome  

      The editor should consider "!!" as a comment in text mode only when the user intentionally marks it 

      Environment

      Jira DataCenter

      Steps to Reproduce

      • Open a ticket and place the cursor to add a comment in graphical editing 
      • add the value bellow 
        !? Test! 

         

      • Save the comment

      Expected Results

      • Jira will add a comment as written by the user containing all the characters

      Actual Results

      • Jira processes the value "? Test" as a reference to an attachment as described here 
      • Jira replaces the comment value with the text 
        Unable to render embedded object: File (? Test) not found. 

      Workaround

      Put a whitespace after the exclamation mark, e.g. ! ? Test!
       

            Assignee:
            Unassigned
            Reporter:
            Mohamed Kouki (Inactive)
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            Watchers:
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              Created:
              Updated:
              Resolved: