Uploaded image for project: 'Jira Data Center'
  1. Jira Data Center
  2. JRASERVER-71083

Identify non-production Jira instance in Jira Server mobile app

    • We collect Jira feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      We have various Jira instances - production, staging, UAT. They all have different base urls. And also different header colors to make it easy to tell them apart. Making changes in a prod Jira when you thought it was staging is not good.

      As I was using the Jira Server mobile app I realized that the only way you can tell which Jira instance you are connected to is to look at the Settings gear, where the Admin, Settings, Title is shown. The problem with this is that we don't change that title in our different Jira instances because doing that can break Application Links, and the title isn't really shown anywhere in the UI.

      So at the moment it's easy to make a change in a Jira instance without knowing which one you are connected to.

      My suggestion is to add some way to tell mobile users when they look at an issue that they are not connected to their production Jira. Production Jira issues should not look any different

      One way to do this would be to have a custom renderer that adds a prefix to the content of some field saying "Non Prod" based on checking the base url. But that's pretty specific to each customer.

      If there were a setting in Jira admin properties that by default says the Jira is production, and then admins change that setting in non-prod instances, then the mobile app could use this info to change something about how the issue appears.

            [JRASERVER-71083] Identify non-production Jira instance in Jira Server mobile app

            Matt Doar added a comment - - edited

            Here's my workaround, specific to our Jira instance. I created a custom renderer that extends the Atlassian Wiki renderer with a plugin. I set the renderer for the Description field to use the new renderer. When I view non-production issues in the mobile app I get a warning:

            https://photos.app.goo.gl/UoHyfxXNQzpQrX3RA

            Huh, no attachments in jac issues I guess

            Matt Doar added a comment - - edited Here's my workaround, specific to our Jira instance. I created a custom renderer that extends the Atlassian Wiki renderer with a plugin. I set the renderer for the Description field to use the new renderer. When I view non-production issues in the mobile app I get a warning: https://photos.app.goo.gl/UoHyfxXNQzpQrX3RA Huh, no attachments in jac issues I guess

              Unassigned Unassigned
              e6a44563da75 Matt Doar
              Votes:
              1 Vote for this issue
              Watchers:
              3 Start watching this issue

                Created:
                Updated: