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Type:
Suggestion
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Resolution: Fixed
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Component/s: Documentation - All, Mobile
Issue Summary
For Mobile Apps, when SAML uses NTLM auth method, it fails with the following error message at the logs:
[2020-04-14 20:36:07 +0000]: AuthWebViewController.handle(challengeType:protectionSpace:completion:) challengeType: unsupported("NSURLAuthenticationMethodNTLM")).
Only basic auth is supported by mobile apps.
Our documentation at
Jira Server mobile app states:
Login and authentication
The app supports all common Jira user management configurations, including external user directories and SAML single sign-on. Users will need to sign in to use the app, even if your site allows anonymous access.
But it does not mention that we do have restrictions for NTLM.