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  1. Jira Data Center
  2. JRASERVER-70770

Thumbnail size in Jira cannot be bigger than 200x200px

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      Summary

      As per the documentation - Configuring file attachments, users are allowed to configure the thumbnail size. However, changing the thumbnail width and height to anything bigger than 200x200px does not reflect on the UI. Note that, the thumbnail(s) under $JIRA_HOME/data/attachments/<project-key>/10000/<issue-key>/thumbs are generated with the correct dimensions.

      Steps to Reproduce

      1. Open $JIRA_HOME/jira-config.properties
      2. Edit (or add) the values of the following properties with values greater than 200 
        jira.thumbnail.maxwidth = 300
jira.thumbnail.maxheight = 300
      3. Delete all existing thumbnail images within the attachments directory (that is, those containing 'thumb' in the filename)
      4. Restart Jira

      Expected Results

      Thumbnails in Issue are resized accordingly to the new maxwidth and maxheight values.

      Actual Results

      No changes observerd to the thumbnail size in the issues.

            [JRASERVER-70770] Thumbnail size in Jira cannot be bigger than 200x200px

            Alexey Poltavets added a comment -

            Same on Jira 8.19. Any plans to fix the problem?

            Alexey Poltavets added a comment - Same on Jira 8.19. Any plans to fix the problem?

            Vinay Shekar S added a comment -

            Affected in Jira version 8.2.4 as well.

            Please consider and fix it soon. 

            Vinay Shekar S added a comment - Affected in Jira version 8.2.4 as well. Please consider and fix it soon. 

              Unassigned Unassigned
              aharith Akmal Harith (Inactive)
              Affected customers:
              9 This affects my team
              Watchers:
              10 Start watching this issue

                Created:
                Updated: