The incoming mail handler in jira should have the feature to create issues only for unread emails, and also give flexibility for users to configure to process the emails starting from a specific date

Hi Team,

Users would like to see these additional features to be implemented in Jira Mail handlers.

• The mail handler for jira should have the feature to scan and process only unread emails.
• In addition, offer flexibility for users to configure the mail handler to process the emails starting from a specific date.
• Currently Imap mail handler is deleting the processed emails, which is not working as per documentation. This may be a related issue (Issue Report: JRASERVER-67745).

Business Reason:

• This is resulting in problems where new users would like to use mail handlers but at the same time would stick to use the standard Inbox without migrating old issues.
• Same is applicable when organizations would like to use the old email boxes, but would like to process only recent data post configuration of mail handlers.

Current Implementation:  

• Current implementation for incoming mail handler, processing all (read/unread) emails from the inbox (or specific folder) and creates ticket or add comments.