Details
-
Bug
-
Resolution: Obsolete
-
Low
-
None
-
7.13.11
-
None
-
7.13
-
60
-
Severity 2 - Major
-
1,340
-
Description
Issue Summary
Users that have updated to the latest ATST version available in the marketplace, that was 1.23.1, may receive a failed health check regarding JVM Code Cache memory.
The failed health check error shows up regardless of the Code Cache memory size specified in the JVM parameters.
- Due to high false positives, the health check was removed in ATST 1.23.3. See focusedCommentId=2348387 from the team.
Steps to Reproduce
This problem has multiple causes, so isn't directly reproducible.
Expected Results
The troubleshooting tools only show up an error in Code Cache memory size when there's an actual problem
Actual Results
An error is displayed even though the code cache size is adequate
Workaround
- The actual ReservedCodeCacheSize may still be too small. Increase it by following Full Code Cache Size Causes Jira Server to Crash or Perform Slowly article.
- Then, clear catalina.out log file under <JIRA_INSTALL>/logs directory because the health check may be responding to outdated messages in. Here is the sample log:
... ... Java HotSpot(TM) 64-Bit Server VM warning: CodeCache is full. Compiler has been disabled. Java HotSpot(TM) 64-Bit Server VM warning: Try increasing the code cache size using -XX:ReservedCodeCacheSize= CodeCache: size=524288Kb used=503421Kb max_used=518081Kb free=20866Kb
- Restart Jira node(s)
If there is still a health check warning although ReserveCodeCacheSize is increased, raise a ticket to Atlassian Support for further investigation.
Attachments
Issue Links
- relates to
-
CONFSERVER-59131 Increase default -XX:ReservedCodeCacheSize= value in Confluence to 384m to match Atlassian Support Tools sizing
- Closed
-
CONFSERVER-59415 Upgrading to ATST plugin v 1.23.1 gives false alarm for jvm code cache
- Closed
-
JRASERVER-70562 JVM Code Cache memory check is failing in ATST version 1.23.1 with JDK 11
- Closed
-
ATST-989 Loading...
- is related to
-
ATST-995 Loading...
- Mentioned in
- mentioned in
-
Page Loading...
-
Page Loading...
-
Page Loading...
-
Page Loading...
-
Page Loading...
-
Page Loading...
-
Page Loading...