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  1. Jira Server and Data Center
  2. JRASERVER-69836

When adding a user to a role in a project, user picker displays less relevant users when a surname is short (i.e. two letters) and there are other users that have those letters somewhere as part of their username.

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    Description

      Issue Summary

      Selecting a user with some fields in Jira does not work for some users, whose name matches the following:

      1. A short name & username with only 2 characters in sequence.
      2. There are lots of other users whose name contains exactly the same character sequence.
      3. The user picker field returns only a limited number of users based on autocomplete, (usually the 50 first match).
      4. In alphabetical order, the name is later than 50. (20. for some Jira fields) in the list returned by the autocomplete feature.

       

      Steps to Reproduce

      1. Create a user called li.li and li.la
      2. Head to Project Settings > Users & Roles.
      3. Click Add User to a role.
      4. Search for the user li.li

      Expected Results

      Results will return for the user 'li.li'.

      Actual Results

      The result will show both 'li.la' and 'li.li' eventhough the search specified was 'li.li'. If 'li.li' appears last in a list of 50+ users, the user will not appear in the search at all.

       

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

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              Unassigned Unassigned
              pkamarudin@atlassian.com Putri Nur Dayana Kamarudin (Inactive)
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              Dates

                Created:
                Updated: