Uploaded image for project: 'Jira Data Center'
  1. Jira Data Center
  2. JRASERVER-69836

When adding a user to a role in a project, user picker displays less relevant users when a surname is short (i.e. two letters) and there are other users that have those letters somewhere as part of their username.

    XMLWordPrintable

Details

    Description

      Issue Summary

      Selecting a user with some fields in Jira does not work for some users, whose name matches the following:

      1. A short name & username with only 2 characters in sequence.
      2. There are lots of other users whose name contains exactly the same character sequence.
      3. The user picker field returns only a limited number of users based on autocomplete, (usually the 50 first match).
      4. In alphabetical order, the name is later than 50. (20. for some Jira fields) in the list returned by the autocomplete feature.

       

      Steps to Reproduce

      1. Create a user called li.li and li.la
      2. Head to Project Settings > Users & Roles.
      3. Click Add User to a role.
      4. Search for the user li.li

      Expected Results

      Results will return for the user 'li.li'.

      Actual Results

      The result will show both 'li.la' and 'li.li' eventhough the search specified was 'li.li'. If 'li.li' appears last in a list of 50+ users, the user will not appear in the search at all.

       

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

      Attachments

        Issue Links

          causes

          Bug - A problem which impairs or prevents the functions of the product. JSDSERVER-12341 User picker for Request Participants cannot find a user with a very short name when there are other users that have their name somewhere as part of their name or username

          • Medium - Medium priority issues
          • Closed
          is detailed by

          Bug - A problem which impairs or prevents the functions of the product. JRASERVER-65142 @mentions does not display the expected users and instead it displays less relevant users when a surname is short (i.e. two letters) and there are other users that have those letters somewhere as part of their username

          • Low - Low priority issues
          • Gathering Impact
          Testing discovered

          Bug - A problem which impairs or prevents the functions of the product. JRACLOUD-70994 Avatar URLs are no longer returned by the role resource

          • Low - Low priority issues
          • Closed

          Suggestion - ID-240 Ability to merge Atlassian accounts to a single account with secondary emails

          • Future Consideration
          mentioned in

          Page Loading...

          Page Loading...

          Page Loading...

          Activity

            People

              Unassigned Unassigned
              pkamarudin@atlassian.com Putri Nur Dayana Kamarudin (Inactive)
              Votes:
              11 Vote for this issue
              Watchers:
              17 Start watching this issue

              Dates

                Created:
                Updated: