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  1. Jira Data Center
  2. JRASERVER-68666

Exporting issues to HTML including the Team portfolio field makes resulting file unopenable

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    Description

      Issue Summary

      Exporting issues to HTML including the Team portfolio field makes resulting file unopenable

      Steps to Reproduce

      1. From the Issue navigator, make a search with a large number of results, including the field 'Team' provided by Jira Portfolio (10k+ issues, preferably).
      2. Export the file to HTML.
      3. Open the file with your preferred spreadsheet program.

      Expected Results

      The file is opened

      Actual Results

      The program starts loading the file and after a while stops responding, staying stuck until forcefully closed.

      Notes

      • Tested in MS Excel and LibreOffice Calc with the same results.
      • The problem seems come from the field 'Team' including an image on each row, which causes a much greater load for the program opening it, even when the file size between the one that includes the Team field is similar to the one that doesn't.

      Workarounds

      • Avoid including the field 'Team' from Portfolio for exports.
      • Export to CSV
        • This could be usable only in certain scenarios as there are fields that are not exported to CSV in the same way they are in HTML.

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              Unassigned Unassigned
              rchiquete Rene C. [Atlassian Cloud Support]
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              Dates

                Created:
                Updated: