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  1. Jira Data Center
  2. JRASERVER-66757

After exporting JIRA in printable view, base URL appears as 'undefined'

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    Description

      Summary  

      After exporting JIRA issue in printable format, message mentioning "JIRA's base URL is set to undefined" appears

      Steps to Reproduce

      1. Open issue
      2. Click Export > Printable
      3. Printable format opens

      Expected Results

      The printable version of the issue is shown.

      Actual Results

      The printable version of the issue is shown and also the following message appears:
      "JIRA's base URL is set to undefined but you are accessing JIRA from http://<server_name>"

      Workaround

      None

      Notes

      • This was tested on JIRA 7.5.1, but wasn't reproducible
      • Base URL is set correctly and there are no base-URL related message in the logs
      • The message appears while accessing JIRA both via proxy and directly via Tomcat port
      • Bug also shows when using the LegacyEdit functionality
      • The message is only shown to users with administration rights.

      Attachments

        1. screenshot-1.png
          screenshot-1.png
          12 kB
        2. undefined-2.png
          undefined-2.png
          68 kB

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              Unassigned Unassigned
              mfilipan Marko Filipan
              Votes:
              31 Vote for this issue
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              Dates

                Created:
                Updated:
                Resolved: