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Bug
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Resolution: Unresolved
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Low (View bug fix roadmap)
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None
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7.2.12, 9.12.4
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7.02
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21
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Severity 3 - Minor
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2
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Summary
JIRA Status at Statuses page shows "No associated workflows", if you tried to Delete the status, you will get following error: Given status is currently associated with a workflow(s) and cannot be deleted .
It's not clear if status is used or not. In this case status is used, but Statuses page shows incorrect data.
Steps to Reproduce
- Create status status1 and associate with workflow Workflow1
- Edit workflow_Workflow1_ and remove status status1
Normally this is not possible as JIRA would not allow removing statuses from active workflow
- Don't safe the Workflow1 and keep the draft
- Navigate to [ Admin > Issues > Statuses ]
- Check status for status1
Expected Results
Status has 1 associated workflow
Actual Results
No associated workflows
Notes
- If you proceed with Delete, you will get following error: Given status is currently associated with a workflow(s) and cannot be deleted
- The problem is caused by chain of factors
- Initial Workflow1 had status1
- Workflow1 was edited and draft was not saved
- The draft workflow doesn't have status1
- During computation of workflows for statuses draft workflow is used, so JIRA couldn't detect the status.
Workaround
To fix the problem, please follow the steps below:
- Check status in workflows tables running the SQL query below:
select id,workflowname from jiraworkflows where descriptor like '%status1%'; select parentname from jiradraftworkflows where descriptor like '%status1%';
- Take note on the workflow name from the output.
- Go to the workflow page and edit the workflow.
- Discard or publish the draft workflow and then we will see the status associated with the workflow.
- mentioned in
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Page Failed to load
[JRASERVER-66518] JIRA Status is reported as "No associated workflows" while it's still used
Listing the jiradraftworkflows table, Jira does not show the 60+ drafts that are there.
At least not in our Jira version, 9.12.0.
Two options for cleaning:
- Edit the workflow, creating a draft Jira knows about
Discard this draft. - Remove the drafts in the database and restart Jira
Untested, use at own risk.
In my case the query
define status = 'Klaar voor productie'
select id,workflowname from jiraworkflows where descriptor like '%&status%';
select parentname from jiradraftworkflows where descriptor like '%&status%';
shows that the status is actually in use by one of the project workflows.
The JQL query also shows the status as connected to 1 issue.
status = 'Klaar voor productie'
How can this be?
Should I create a support ticket for this?
We have 400 statuses of which 50 are shown as "No associated workflows", while the Delete says there are associated workflows.
Affecting my team also on 8.20.6.
This problem confuses the management of statuses and workflows and it's a shame that there isn't already JUST a message to say that this status is in a draft workflow.
And of course the best solution is to put on the page, the workflow on draft who included this status !
still in version 8.20.1
Removing inactive workflows does not always do the trick.
Hey mdoar2
Does simply deleting all inactive workflows also clear this problem?
It might, but we don't documented way to do that.
Same issue for 9.12.15 version